The location here is exceptional, close to the castle, and other attractions with a well-equipped and well-maintained room featuring a bath, plus the staff are competent, especially helpful, and the check-in process is efficient.

Great staff who are friendly and helpful if you have any questions. The location here is ideal for those wanting to explore around. It's in a peaceful area, which adds to the relaxation vibes. 🌟

Place was clean and delightful. We had a standard twin room and it included a work desk, coffee and tea making facilities, and television. The staff were lovely all of the time.

This place had a well-equipped room with safety features like smoke detectors, along with comfortable beds, a spacious bathroom, and amenities like coffee/tea makers and an iron/ironing board.

Very central location was a plus. My bed was lovely and the room was absolutely brilliant with a rainfall shower. I was there for 2 nights and would come here again.

Exceptional and brilliant rooms, I had excellent experience.

It was an incredibly beautiful hotel, I would come here again. It was fairly clean, everyone was lovely and great. The venue's location was very central, to castle etc. Had brunch in the The Kings Head, located nearby.

Very good service overall and parking on street. Good-sized and well-designed units with a bath.

The hotel was impeccably clean, and the staff were competent and especially helpful. The location was unbelievably good, with easy access to a Roman Frontier gallery. The deluxe queen room provided a good night's sleep with a comfy bed.

The staff were sympathetic, we had an efficient check in and a late check-out.

The location was fantastic, the room was immaculate. Besides, Guildhall Museum was easy to get to.

The deluxe room with a bath was really comfortable, and its location near Cumbria County Council was surprisingly convenient.

The hotel's proximity to the train station was fantastic and being upgraded to a deluxe room with a large bed made the stay even better.

The location was marvellous and fab, close enough to eating places, and bars, restaurants and shops, in a quiet area.

Had quite comfortable experience, overall delightful place.

We were offered a superb service.

Great location, super close to all the stores and shops. 🛍️ Convenient spot near the train station and the heart of town. Only a short distance of 1 km from the beautiful Carlisle Castle.